We value our relationship with parents and are committed to working in partnership with you to provide high quality play and care for your child.

We will:

• Welcome you at all times to discuss our work, have a chat or take part in our activities.
• Keep you informed about our opening times, fees and programme of activities.
• Be consistent and reliable to enable you to plan for your child’s out-of-school care with confidence and peace of mind.
• Share and discuss your child’s achievements, experiences and friendships.
• Invite you to our half-termly committee meetings to enable you to be involved in decisions about the running of the Club.
• Ask your permission before taking your child off site.
• Listen to your views and concerns to ensure that we continue to meet your needs.